01CHANNELS & CATEGORIES
ADEDICATED SUPPORT CHANNELS
DIRECT ASSISTANCE.
HONEST ANSWERS.
RESPONSE TIMELINEAll inquiries are reviewed directly by our team. We aim to respond within 1 to 2 business days. For faster resolution, include your workspace ID and connected Instagram handle.
Technical Support
Keyword trigger matching, DM delivery, click attribution, and automation troubleshooting.
Billing & Subscriptions
Razorpay mandates, Stripe payments, invoices, trial terms, or cancellation assistance.
Instagram Connection
Meta OAuth authorization, professional account setup, permissions, and content sync.
Privacy & Data Deletion
User data deletion requests, GDPR inquiries, and Meta compliance confirmation status.
Direct EmailYou can email us directly from your registered account address anytime.
Operating Hours & Response Time
Monday – Friday · 09:00 to 18:00 UTC
Inquiries received outside business hours are handled next business day.